Sunday, May 17, 2020

Assessing Emotional Intelligence in the Workplace

There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among†¦show more content†¦Cognitive ability can be measured through intelligence quotient tests and the results of these tests change little over a course of a person’s lifetime (Colfax, Rivera, Perez, 2010). Emotional intelligence can be us ed for developmental and intervention in an organization (Daus Askanasy, 2003). There are others who do not agree with certain approaches to emotional intelligence. In the paper entitled â€Å"Will the Real Emotional Intelligence Please Stand Up? On Deconstructing the Emotional Intelligence Debate, the authors do not agree with the mixed model approach presented by Bar-on and Goleman for emotional intelligence as they believe the non-cognitive abilities are a way of restating and expanding upon personality traits, it does not meet psychometric standards and there are no clear measurement rubrics. The researchers also state that this approach relies on self assessments and perceptions of personality characteristics and competencies than on a person’s actual emotional ability (Daus Askanasy, 2003). Analysis of Three Emotional Intelligence Assessments The popularity of emotional intelligence in the workplace has many organizations using assessments to help them select for leadership positions. One assessment that can be chosen is the Mayer-Salovey-Caruso Emotional Intelligence Test Version 2.0 (MSCEIT) which links a person’s emotions with their thinking. This measures a person’s knowledge about emotions.Show MoreRelatedAfter Taking The Values In Action (Via) Inventory Of Strengths,1285 Words   |  6 PagesAlthough I am not surprised that my top character strength is honesty, it was interesting to learn my other top strengths. Taking the Emotional Intelligence (EQ) and Leadership Self-Assessment introduced me to my social and self-intelligence. Using the KAB model, I was able to identify knowledge, attitude and behavior strengths for both self and social intelligence. The Values in Action Inventory of Strengths was designed to classify one’s character strengths and assess the strengths identifiedRead MoreHow Emotions And Moods Of A Six Month Deployment803 Words   |  4 Pagestheory (AET) and emotional intelligence (EI). Background Emotions are intense feelings and reactions to events or people, whereas moods are a longer lasting and less intense without a contextual stimulus (Robbins Judge, 2009, p. 251). People may be aware of their own emotions; however, moods can arise without triggering awareness (Kaplan, Cortina, Ruark, LaPort, Nicolades, 2014, p. 564). As a human resource leader at a previous organization, some of my duties involved assessing, addressingRead MoreEmotional Intelligence ( Eq )1651 Words   |  7 Pagessuccess is an innate goal of all individuals in their employment. Much success in the workplace can be contributed to one’s emotional intelligence (EQ) or their understanding of emotions in themselves and co-workers which can use to form positive collegial relationships (Cherniss Exetin, 2006). The book Emotional Intelligence 2.0 by Bradberry and Greaves (2009), effectively explains what Emotional Intelligence and provides useful strategies to improve one’s EQ. However, while the book has a foundationRead MoreA Plan for Positive Influence on Team Behavior1147 Words   |  5 Pagesobjective. When values are not congruent within a team, the team wil l benefit from assessing individual attitudes and values, and develop a plan to help facilitate constructive influence. Upon developing a plan to improve employee performance, it is important to assess the work environment’s ability to provide sufficient tools, materials, supplies, and equipment (Robbins Judge, 2007). As previously mentioned, assessing an individual’s attitude and values will help foster positive behavior. Six assessmentRead MoreThe United Kingdom Should Remain A Member Of The European Union1586 Words   |  7 Pagesremain a member of the European Union or if they should leave. And to also discuss the decision making process used in analysing the assignment. Decision making is the process of making choices by setting goals, gathering information, and assessing alternative occupations. Diagram of decision making you realize that a decision must be made. You then go through an internal process of trying to define clearly the nature of the decision you must make. The real trick in this step is to know whatRead MoreThe Understanding Of An Individual Culture Background1334 Words   |  6 Pages We know that culture intelligence is related to cross-culture competence. The understanding of an individual culture background. My key objective is that people fail to adjust to understand new cultures, behavioral, cognitive, and motivational aspect of other cultures. Before anyone goes to a foreign country for a new job, living or visiting, we should educate ourselves before taking that journey. We know going to another country can be scary, but we can learn new things from them and they can learnRead MoreEssay about Psychology Week 3742 Words   |  3 Pagesutilized in the work place? Give specific examples for each one. a) Operant conditioning is the learning through voluntary responses and its consequences. A specific behavior is performed and from that behavior there is a consequence. For me, in the workplace, I know that if I complete my jobs assigned to me then I am complimented on my achievements. Also, more specifically, if I have someone call and request a specific issue be resolved and I assist them in a timely fashion, then they are content andRead MoreEssay on Emotional Intelligence in Leadership1548 Words   |  7 Pages The premise of emotional intelligence in leadership is that emotional intelligence should be the premise of leadership. Before tasks, followers, goals and styles can be defined or critiqued, the leader’s emotional intelligence must first be assessed (Goleman, Boyatzis McKee, 2002, pg 5). Emotional intelligence then becomes the predictor of how effectively the leader will be able to lead in any given situation, set of tasks or followers. In this paper, the author will compare this premiseRead MoreEmotional Intelligence Reflection Paper1558 Words   |  7 PagesReflect on Your Emotional Intelligence This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace. The parameters forRead MoreLeaders And Managers Role Of An Organization1136 Words   |  5 Pagesstrengths. Whetten Cameron (2007) stated that managerial self awareness is the ability of an individual in terms of assessing their own skills and behaviour at a workplace. Thus, successful leaders should have proper understanding of their own skills, emotions, behaviours and that they should know about some other aspects of self awareness. These include personal values, emotional intelligence, attitude towards change and learning styles. Goleman et al (2001) states that self awareness is a familiar

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.